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If one of the following error messages occur at the beginning of the installation on your computer, please follow solution 1., 2. ”Error 1608” is a very system specific issue and is often caused by limited system privileges, incorrect DCOM settings, or another malfunction on the computer.

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This error message is a message from Windows concerning problems during the procedure of installation.

How many ProgRes® microscope cameras can be connected to one PC? If you do not have the operating system WIN XP but you want to run your camera with the current firmware, please contact Service and Support Daniel Kaiser. You are able to run the camera then with old firmware and new software.

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If an error message window will be opened with “The firmware is not up to date - Do you want to update firmware now?”, please tag „Don’t ask in future“ and choose “no” - if the software asks again. If you do not have the operating system WIN XP, please be informed that the old firmware is running with the new software.

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To solve the problem, please connect the camera to an other PC with operating system WIN XP and start the firmware update again. The firewire bus resets done by Windows VISTA/ 7 cause a retry of the update over and over again, without success. Please connect your ProgRes® microscope camera to another PC with operating system WIN XP and start the firmware update again. It’s caused by the firewire bus resets done by Windows VISTA/ 7. Why is the firmware update not workable under Windows Vista/ Windows 7? Refer to chapter 7.3.7.4.2 “Options“ for further information. Note: If you would like to display the dialog again, even if you have already selected another action, click the button “Options“ in the register tab “Tools“.

Note: This dialog appears only if an older version of ProgRes® CapturePro has been installed on the computer.

When “Remove“ is marked, the data will be removed from the older version.

The files can be copied manually to the new version if necessary.Īt the lower area you can select what shall happen to the old data when the selected action is carried out:When “Keep for further use with older version“ is marked, the data are kept with the older version

Check manually: no action is carried out.

They will not be used in the new version.

Ignore old data: the old data are ignored.

Reuse data in the actual version: the selected files of the older version are integrated into the new version, and are available when the software is operated.

Decide later: nothing happens to the old data, however this dialog will appear again when the software is started until a selection is made.

In the middle area you can decide what shall happen to the old data. The selected data types will be affected by the actions. In the upper area, you can select the type of data from the older version. When a preceding version of ProgRes® CapturePro has been installed before on the computer, a dialog appears requesting you to select what shall happen to the data of the older version. The application software will be started and a window „Reuse of old version data“ will be opened automatically. Yes, you can recover old calibrations and shading corrections when upgrading to a new ProgRes® CapturePro Software release, please consider:ĭouble-click onto the “ProgRes® CapturePro“-Icon on your PC desktop, or select the software from the item “Programs“ in the start menu.